Freqently Asked Questions

Our most reliable representatives and licensed agents are always here for you to resolve your insurance concerns and answer to your questions.

  • We are an insurance hub that provides bindable quotes from most of the insurance carriers. We hop fast on all of the captive agencies, insurance companies, and companies with independent agents, and we collect all of their quotes and bring them to you so you can compare and choose the best one. Thus, we give you more options to help you save time and money.
  • There are three types of insurance providers:

    Captive Agents: that are the agents who represent only one insurance company such as Farmers, State Farm, Geico, All-State, Mercury, etc.

    Companies with Independent Agents: that have agents who can represent multiple companies other than captive agents (dedicated agents) such as Travelers, Hartford, Chubb, Safeco, Guard, etc.

    Lead Generator Companies: that get the clients’ information and send it to multiple agents.

    All three types of insurance providers have their pros and cons. Still, InsureHopper works with independent and captive agents, so without getting limited to one field, you can get quotes easily without any hassle and compare the rates from different insurance carriers and agents. This way, not only saves you time and money but also you will get rid of different calls from multitudes of agents that lead generators cause. Also, since the agents are the ones who provide quotes, the rates are actual and bindable.

  • In a request you’re going to send, you must explain the kind of information you want to review. Make sure to mention your full name, mailing address, and policy number (if applicable). As soon as our customer service has got your information, they will send you an email that explains the answer to your questions. You can send your written request both at email address info@insurehopper.com or our mailing address at 2072 Orchard Dr. Suite A, Newport Beach, CA 92660.

  • The security of our customers is important to us. When you enter your personal information, we encrypt the way your data will transfer. Using secure socket layer technology (SSL) and security software such as McAfee, we will make your data safe. We follow generally accepted standards to protect your information submitted to us while sending and receiving it.

  • In InsureHopper, we protect our customer's privacy. We do not sell or show any customer information to third parties. You will not receive any random phone calls or emails from outside insurance agents. You may just receive a follow-up contact only from the agent you choose to work with him/her depending on their quotes.

  • We are nationwide, and we work with most insurance companies, captive agencies, and independent agents. You can see all of our insurance providers in the Insurance Carriers Insurance Agencies, and Affiliated Agents page.

  • We provide multiple services for both personal and business insurance.

  • As we are not an insurance agency, it’s all about the affiliated agents’ licenses that provide insurance for different States. You can find different agents in your states by checking our Affiliated Agents page. We also have licensed agents as representatives who can help you with your insurance questions, who are licensed in multiple states such as California, Nevada, Arizona, Tennessee, Iowa, Illinois, Michigan, Utah, Texas, Ohio, Washington, Oregon, Philadelphia, Florida, and Virginia.

  • We offer all the options free for the clients. By creating an account on InsureHopper, you can have all of our options for free.

  • As we work with most insurance companies and agents, the quotes they provide to the clients are bindable, and because you will get all the quotes in a list, you can compare all the rates and choose the best one.

  • Yes. Not only we are an insurance hub that works with nationwide companies who provide insurance in multiple states of the US, but also the agents we work with cover properties in Mexico too.

  • We’ve designed InsureHopper with lucidity and ease in mind. Our mission is to provide you not only the best rate but also the bind able quotes. While you can compare rates from different companies behind your laptop at home, the user-friendly dashboard and the auto-fill process that we are using on our forms will help you to buy the policy in the easiest way you’ve ever experienced.

  • Other comparison insurance hubs work with a few insurance carriers. They provide estimates that are not real-time; They don’t give bindable quotes and often end-up selling customer information. In contrast, InsureHopper works with most insurance companies and agencies, and because of that, the quotes are bindable, accurate, and real-time. Also, InsureHopper cares about its customers’ privacy, and to protect their information, not only we will not share the clients' data with other insurance carriers except the one they choose to buy the policy from, but also we use the latest technology and safety rules to make sure their information is always secure.

  • We are honored that we are the first insurance hub that not only give the clients the option of comparing bindable rates from most of the companies and agents but also provide a space for agents in all of the insurance carriers to have an introducing page on the InsureHopper website and find clients by sending their best rate and bindable quotes to their profiles.

  • For questions about the website, you can always contact technical support representatives at the number (888) 800-9966 during our business hours Monday to Friday (8 am-5 pm PST).

  • For questions about insurance, you can always contact our licensed agents during business hours from Monday to Friday (8 am-5 pm PST) at the number (888) 800-9966. For other questions, our customer service is available online with the live chat option and on the phone at number (888) 800-9966, 24hours a day, and can answer all of your questions.

  • You can get your quote easily by filling an easy and quick form. We will encrypt the information to make sure your data is secure, and then we send it to thousands of the companies and agents that work with us. They will see your information and upload the best quote they can give you, depending on the information you provided on your profile. Within 24hours, you have a complete list of bindable quotes in your dashboard, and you can choose one of the rates you think is the best for you.

  • We made everything easy for you. After you created an account on InsureHopper, you can fill out a quick form of your information. The information securely will get added to your profile, so every time you want to get a quote, you have all your information ready by signing in to your dashboard. We will encrypt all of the data you added on your profile, and after your authorization, we will send them to multiple insurance carriers that work with us so that they can provide you the best rate.

  • Each type of insurance has a specific form. To obtain accurate quotes, be sure to fill out each questionnaire depending on the coverage you need complete and accurate.

  • Always make sure that you are filling the right form for the line of insurance you choose and recheck your information at the end because wrong information will affect the rates that agents will provide you. But you can always edit your form from your dashboard in the “complete forms” section; unless other agents give rate to the form, which in this case, you can contact or message the customer service through your dashboard so that they can help you through the process.

  • After the agents uploaded the rate to your profile, you have 20 days to accept or decline the rates. Unless the rates expire automatically, and you need to get another quote by filling a new form.

  • Our fast engine provides the quickest and easiest way you can compare the quotes. After you fill your application, all the insurance companies and agents will send you their quotes. Within 24hour, you have a list of all the bindable quotes uploaded to your profile, so you can choose one of them immediately and get connected to the agent you want as fast as possible. If you have any questions before getting the rates, you can call our licensed agents (888) 800-9966.

  • Absolutely. After choosing the quote that was the closest to your need, your contact information will get shared with the agent, and you’ll get directly connected to the agent.

  • The fastest way of filing a claim is to do it online. InsureHopper provides you all the Insurance carriers. On the carriers page, you can directly reach out to the claims department of your insurance provider. Also, you can always find the link for the specific carriers you have a policy with, in the “active policies” section of your dashboard

  • At the top right of the page, you can create an account quickly with your email address. By answering quick questions which took only 3minutes, you can have an InsureHopper account that gives you lots of options such as comparing all the quotes from thousands of insurance carriers and getting connected directly to the agent you liked his/her quote more. All these options help you save time and money.

  • You can add your spouse/partner to your profile of InsureHopper whenever you want. But for the policy, you have to check it with the agents you’re going to choose after comparing the quotes.

  • You can always review and edit your information on your InsureHopper profile. You can also send a written request to your assigned agent or call our customer service at the number (888) 800-9966 to help you.